One completed HCAHPS hospital patient-experience survey by mail, vendor price

$10-$15 per complete

USD per completed patient-experience survey, US

“Mail survey: $10-$15 per complete ($3,000 - $4,500 per hospital, assuming 300 completes)”

CMS, Costs and Benefits of HCAHPS Final Report (October 5, 2005), 2005-10-05

Kind of source
Peer-reviewed study
Read on
2026-11-06
Daily check
Quote found at the source on 2026-11-06
What to know
Government-commissioned estimate from hospital survey vendors. Old (2005 dollars) and a short closed-question instrument, so a floor for what a patient-experience record costs a hospital; a structured treatment-by-treatment story is far richer.

Used in

Kept as evidence; no figure on the platform is computed from it yet.